Customer Relations

2016 Medical Claims

Get answers to your questions about your 2016 medical plan, what was covered, how to read your EOB, and how to file a 2016 claim by calling HealthSpan Customer Relations at 216-621-7100 or 800-686-7100, press 5 and then 1 for the Mercy Health support team.

2016 Pharmacy Claims

All 2016 pharmacy claims should be directed to Catamaran Customer Relations at 877-235-2017 or www.mycatamaranrx.com.